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Ordering Films and Videos
Download Order Form
How To Order
Use our shopping cart system, which works with PayPal, or print out our online
order form, and then fax or mail it to us. All sales must be prepaid by check,
money order, credit card or PayPal account. Purchase orders are accepted
only from Universities, Colleges, Corporations, and Government Agencies when
printed on institutional letterhead. For information about rentals and
community group discounts please contact
distribution@twn.org.
Purchases
Program purchases are for non-commercial use only. Programs purchased by public
libraries are restricted to library screening and loan to authorized card
holders.
Previews
Previews are available for $25, payable by credit card only. If not returned
within 15 days, the preview will be considered a sale, and your credit card will
automatically be charged the full sale price of the film.
Seven day evaluation previews are available to schools, libraries and other
nonprofit institutions with budgets for audio-visual purchases, to journalists
and publications that review film and video, to festivals and competitions, and
to media programmers for specific programs that exhibit or air film and video.
Previewers must have purchased, presented, or reviewed at least two TWN programs
in the previous year. All preview requests must be made in writing, and must
specify preferred preview date(s).
Rental Information
Rentals requests should be placed 4-8 weeks before your screening date.
Additional charges apply for more than one screening, special shipping requests,
international shipments and rush orders.
For more information about rentals and previews or to request a rental quote please contact
distribution@twn.org.
Discounts are available for most programs slated for community-based audiences
and multiple screenings. All requests for discounts must be in writing and will
be awarded on the basis of expressed need and community service. Discounts are
also available to high schools and public libraries.
Screenings where admission is charged, and other commercial screenings, are
usually charged a minimum rental versus a percentage of the box office. Program
purchases are for non-commercial use only. Programs purchased by public
libraries are restricted to library screenings and loan to authorized card
holders.
International Sales
Email us at distribution@twn.org to get a price quote for the shipping &
handling charges
to international destinations. All international sales must be prepaid with
credit card, check in US dollars or by wire transfer (there is an additional $40
bank fee).
Returns
An order may be cancelled before fulfillment and shipping. Returns for a
full refund are accepted within 30 days of purchase. However, if an order is
cancelled after 30 days, a 15% restocking charge may be applied. This does
not apply to returns of defective or damaged materials. Please contact
twn@twn.org for a return authorization before returning any item.
Shipping and Insurance Information
A minimum shipping and handling fee of $20.00 per title is charged for all
program, previews, rentals and sales. Orders are normally shipped by UPS Ground,
including international orders.
Other shipping arrangements are available at additional cost. All rentals and
previews must be returned on the working day following the screening via UPS or
Priority Mail. Delay in the return of programs will result in additional fees.
All shipments must be insured for $100 per program. Users are liable for these
replacement costs in the event of loss or damage. Some rare, lengthy or costly
programs will have special shipping and insurance instructions.
Care Of Prints, DVDs and Tapes The program users will be held responsible for any damage to DVDs
or tapes while in their possession and may be charged for their repair or
replacement. Care
should be taken to protect all programs from dust, heat and moisture. No
duplication is allowed! Any attempt to duplicate materials could permanently
damage video equipment.
Photographs and Publicity Materials
Catalogues, photographs, posters and other publicity materials are available for
most programs upon request. Fees are charged in some cases; and the reprinting
of all photographs is restricted. Please inquire for further promotional
information and press kits.
NOTE: All programs are protected under Title 17 of the U.S. Copyright Code and
may not be copied, duplicated,resold, televised, transmitted, leased or rented
to others without written permission. Violators are subject to civil and
criminal penalties.
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